Last week, the department heads brought in Bill Guertin of the 800-Pound Gorilla for some updated training for our sales and service staff. I’ve had the opportunity to go through a few of Bill’s sessions since I started with the Nationals, and I once again found his workshop to be engaging and educational. I’m big on energy, and as Chief Enthusiasm Officer (CEO), Bill has it in spades.
One of the topics that we touched on in the most recent session was the idea of how many languages you speak, and how you can apply those to your job every day. Not languages as in “I speak fluent Japanese” (which I don’t), but in terms of what experiences you bring to the table. For example, my husband is military, so I would perhaps be more comfortable building a relationship with the MWR versus someone who might not be as familiar with the culture. Maybe you grew up doing theatre, or your parents were realtors. That knowledge base could come in handy as your grow your network.
I’m curious as to what other people think. How many languages do you speak? How are you applying them in your current position – or how could you apply them better?